Privacy Policy

Updated: 13 September 2017

Moving Pictures Cinema Ltd is operated by the FMN Cinema Ltd.

Archer House,
Britland Estate,
Northbourne Rd,
Eastbourne,
East Sussex, BN22 8PW

For any questions about how we use your data, or to exercise your rights over your data, you can contact us on:

Telephone: 0203 380 038

Email: info@movingpicturescinema.co.uk

Post: Moving Pictures Cinema Limited, 42 Newington Causeway, London, SE1 6DR

“Moving Pictures Cinema channels” means our cinema, our membership scheme, our website and any apps we use.  https://movingpicturescinema.co.uk/

We may add or amend this Privacy Policy from time to time. Changes will take effect as soon as they are posted on the relevant Moving Pictures Cinema channels.

You agree to be bound by the updated version as soon as you use any of the Moving Pictures Cinema Channels.

Unless otherwise defined in this Privacy Policy, terms have the same meanings as in our Terms and Conditions.

How this Privacy Policy applies to you and other policies that may also apply

Other policies or terms and conditions may apply to you, please check all the terms and conditions relevant to your usage of the Moving Pictures Cinema Channels or other goods and services we offer you. For instance, if you are:

  • a Moving Pictures Cinema Member, the Membership Terms and Conditions also apply (https://Moving Picturescinemas.com/membership-terms-conditions).

Note that third parties’ terms and conditions may also apply to you (see points 10 “Social Media” and 11 “Third Party Links” below).

HOW WE USE YOUR DATA:

ON OUR WEBSITE:

We collect your IP address, the website you came from, what kind of browser you’re using, what content you engage with on our website, when you click a video, buy a ticket, share to a social network, how long you stay on our site.

We only use temporary cookies and don’t track you around the internet.

Our website will work if you do have opted to switch on or have third-party cookies completely disabled.

To make sure your ticket purchase is seamless we need to have your name and other personal details linked to your IP address and when you log on.

The information we collect is for us to understand how you use our website and inform us on making improvements to our service.

Formally, we justify this processing as a combination of contract and pre-contractual negotiation for the ticket selection and purchasing process and legitimate interest for the marketing and activity tracking aspects.

BUYING TICKETS OR OTHER MERCHANDISE ON OUR SITE:

We collect some personal information when you buy a ticket and what we collect on how you buy the ticket, if you decide to sign in, become a Member or just purchase a one-off.

For member details, see the next section.

If you buy a ticket on our website, we collect your name, address, and email address. To process your card information, we process the payment, but we don’t handle it directly – this is managed, retained and dealt with via our payment processor.

We may also collect your email address if we’re sending them to you that way. We collect your payment card details and we keep part of your card number so that we can retrieve your booking if we need to at the venue.

If you buy a ticket, or anything else like food and drink, in our venues we will only collect data if you use a payment card, and then only to process the payment – which, once again, is done by our payment processing partner not by us.

At the time of admission, we may ask to see proof of age for features that are age restricted, but we don’t keep any of this information and also for any alcoholic drinks purchases.

We will use the information we’ve collected to handle your admission to the feature or event for which you’ve bought tickets; to process and track your payments and to deal with any issues that may arise including complaints and refunds.

Formally, we justify this processing as part of our contractual obligation to you.

We will also use your information for marketing purposes – see below.

We may also need to process sensitive information about you – see below.

JOINING OUR MEMBERSHIP SCHEME

When you join our membership scheme we collect your name, home address, email address, date of birth and phone number. We will also take your credit card information to make payment and all information will be handled by our payment processor.

We use this information to give you the benefits of the membership scheme and to send you your free birthday ticket (one per customer). You can find out more about the membership scheme www.movingpicturescinema.co.uk/membership.

Your free birthday ticket is valid 7 days from the date of your birthday. These are non-refundable and non-exchangeable and must be used within the 7 days from date of issue.

Formally, we justify this processing as part of our contractual obligation to you.

We will also use your information for marketing purposes – see below.

CONTACTING US AND WHAT INFORMATION WE KEEP ABOUT YOU:

If you get in touch with us – whether that’s by phone, email, post or in person – we’ll collect the personal information you provide. If you use our “contact form” we ask for your name, email address and contact phone number. That information and anything else you tell us will be handled securely. Only what is needed to deal with your enquiry will be passed on internally or externally.

Please do not include any sensitive information in any communication unless it’s directly relevant, so you and we ensure the protection of your personal data.

If we need to refund a ticket, we may need to collect bank details or payment card information. We will not keep these after the refund has been issued.  Refunds are at the Cinema’s discretion only.

We will use the information you provide to deal with your enquiry and for no other purpose. We will also anonymise enquiries for statistical and business improvement purposes and share that anonymised information internally.

Formally, we justify this processing on the basis of your consent. When you use the contact form, call, or visit a venue in person, we will ask you for that consent explicitly.

If you write to us by post or email, we will send you a privacy notification with the option to withdraw your consent if you wish.

HIRING OUT OUR VENUE FOR A PRIVATE PARTY OR EVENT

When you hire our venue, we will collect your name, contact address, contact telephone number and payment information. If you’re paying by payment card our payment processor will collect and process your card details on our behalf. If you pay by cheque we will see your bank details as a consequence, but we will not store this information. We may also collect some personal information relating to the nature of the event – for example, if it’s your birthday party you may tell us your date of birth – or for licensing purposes.

Formally, we justify this processing as part of our contractual obligation to you.

We will also use your information for marketing purposes – see below.

We may also need to process sensitive information about you – see below.

STAYING IN TOUCH WITH YOU WITH MARKETING EMAILS, NEWSLETTERS, TEXTS OR OTHER COMMUNICATIONS

Where we have noted this above we will use the information we have about you to send you marketing information. Where we have prior purchase history we will use that to help identify your interests and customise our marketing to you. We will also use outside data sources to get additional information based on your general location, but we do not pass your details on for this purpose or seek any specific information about you personally.

Whenever you interact with us, we may ask you to consent to receive this marketing information by email or text message. If you are a consumer, we will only email or text you if you have consented in this way, and you can withdraw this consent at any time by contacting us using the information at the start of this policy, following the unsubscribe instructions that are in every email or text that we send, or visiting our website. If you are a business we may send you marketing communications by email or text without prior consent, but you still have the same rights to ask us to stop.

You may ask us to stop at any time by contacting us using the information at the start of this policy, following the unsubscribe instructions that we send, or visiting our website. We will also always respect any preference you have expressed using the Mailing Preference Service.

We do not make telephone marketing calls to consumers and will only call you in response to an enquiry or as part of contractual customer service. We will make telephone marketing calls to businesses but will, of course, stop if you ask us to either on the call, by contacting us or by visiting our website.

Formally, we justify our marketing activity as being in our legitimate interest. As required by the Privacy and Electronic Communication Regulation 2003, we will only send marketing communication through email and text where we have explicit consent.

VISITING THE CINEMA

Moving Pictures Cinema and Mercato Metropolitano use CCTV to help assure the security and safety of our visitors and staff. Appropriate notices are prominently displayed in these venues, and we are registered with the Information Commissioner’s Office as an operator of a CCTV scheme. If you are captured on CCTV while in our venues this is part of your personal data and you have the rights over it that are set out later in this policy.

Our CCTV is operated by a partner company who will have access to the footage. Unless there is an active need to investigate or we are required to by law we will not try to connect any person in CCTV footage to any other records that we have or otherwise try to identify them.

We retain CCTV footage for 31 days after which it is securely deleted.

Formally, we justify our use of CCTV as being in our legitimate interest in protecting our premises, staff and visitors.

LET US KNOW IF YOU HAVE ANY SPECIAL ACCESS REQUIREMENTS OR AN ALLERGY

If you are coming to one of our venues and have an access requirement – such as a wheelchair space – we will collect the required information from you in order to make sure you have the best possible experience. We will only ask you to tell us what we need to know in order to accommodate you and ensure that this information is shared in identifiable form only with those people internally and at our partners who need to know.

Similarly, if you are coming to a catered event we will ask if you have any food allergies. Again, we will collect the required information from you in order to make sure you have the best possible experience. We will only ask you to tell us what we need to know in order to keep you from harm and ensure that this information is shared in identifiable form only with those people internally and at our partners who need to know.

We will not normally retain access or allergy information once the feature or event has taken place. You may ask us to do so if you prefer but it will then be your responsibility to advise us if your needs change.

Formally, we justify this processing on the basis of your consent, for which you will be asked at the time of booking.

Please note that if you only share access or allergy information with staff at a venue when you attend this will not constitute data processing as we won’t record anything in identifiable form.

WHO ELSE ACCESSES YOUR DATA

We won’t ever sell your data or provide access to it to any third parties for marketing purposes unless with prior consent. We will share your data in the following ways:

OUR SUBCONTRACTORS

Like many businesses, we don’t do everything ourselves. When we have someone else help us handle an aspect of our business, we will pass them some of your data so that they can do their work. We will only ever give them the minimum information that they need, and it will always remain under our control. This means that they can only do with your data what we tell them to and can’t keep it once they no longer need it or pass it on to anyone else.

At the moment, the following parts of our business work with partner companies them:

  • Our web development team
  • The processing of credit and debit cards
  • Our email marketing platform
  • Social Sharing widgets
  • Safety and security in our venues

LEGAL REQUIREMENTS

In some circumstances, we may be legally required to pass on your data. For example, if there is a health and safety incident in one of our venues and you are involved, we will pass your data on to the Health and Safety Executive (a government agency) or to the relevant local authority. What they then do with your data is governed by the law. They may also contact you directly. We will always try to make sure that you know when your data is passed on in this way. In this specific circumstance, we may collect health information about you where it is strictly relevant, and this may be done without your consent if you are not able to consent at the time. We will only do this in order to comply with the law and to protect your vital interests.

The police and other government agencies may also request your data. We will pass it to them once they show us proof that their request is legal. We may not be able or allowed to tell you if this happens.

COMPLAINTS

If you make a complaint or if we think it’s necessary for any other reason, we may, depending on the issue pass your data on to our insurers. We will only pass them the data that they need; we have a clear agreement with them that they will only use the data to assess any claim that we may make in connection with the issue.

HOW WE LOOK AFTER YOUR DATA

We take the security of your data very seriously and undertake training to make sure it stays safe. We have strict contracts with anyone we share it with to ensure that do the same. It will always be stored and processed inside the EEA, where the General Data Protection Regulation gives you strong legal protection for your data privacy rights. We will always obey both the letter and the spirit of the data protection laws that apply to us.

We keep clear records of what data we have and what we do with it, and make sure that we always consider what impact our processing will have on you. We also continually assess the risks to you from possible data breaches and do everything we can to prevent them.

HOW LONG WE KEEP YOUR DATA

We won’t keep your data forever. If you haven’t interacted with us for three years – which means buying a ticket, opening an email, contacting us or visiting our website – we’ll anonymise your data so that it’s no longer connected to you in any way. We will keep the anonymised data indefinitely to help us understand our business and our audience.

YOUR RIGHTS

You have the right to see a copy of all the data we hold about you.

You have the right to ask us to delete what we have or stop processing it. However, we may not be able to do so immediately if the data is required for us to fulfill an obligation to you – like letting you in to a film or an event for which you’ve purchased tickets; if we are legally required to keep it; or if we believe we need to keep it for contractual or insurance purposes. We will always tell you what we are doing and why.

You have the right to ask us to correct your data – and if what we hold about you is wrong, we’d really appreciate it if you told us – but we will in some circumstances need to check that what you’re telling us is accurate, and may require proof, in order to protect you – and us – from fraud.

To exercise any of these rights, please contact us using the details at the top of this policy.

You also have the right to complain to the Information Commissioner’s Office – the government agency that handles data protection in the UK. You can reach them at their website: https://ico.org.uk/global/contact-us/

POLICY INFORMATION This policy was last updated on the 13 September 2018. We may update it at any time in order to improve our customer experience or to comply with changes in the law.

This policy is ©2018 Moving Pictures Cinema Ltd

3) When and what information is collected?

When you register 

We collect information on you if you choose to register, to create an account, to become a Moving Pictures Member or receive ongoing updates from Moving Pictures Cinema (e.g. newsletter). The registration process identifies the fields mandatory for your registration, they represent the minimum information needed; you may fill the other fields at your discretion.

Here is the list of information you provide to us about you, or that is collected in connection with:

  • the creation and administration of your account: your name, username, address, phone number, email address, billing and transaction information, password, personal contact information, the date you opened/closed your account, information when you contact us, and the access and services we provide to you;
  • Moving Pictures Cinema Membership registration: name, password, postal address, email address, home or mobile number, date of birth (optional), gender (optional), preferred genres (optional), newsletter preferences (optional), membership card number and transaction history; and
  • any permissions, consents or preferences that you give us.

You may unsubscribe at any time as set out in (point 15 “Unsubscribe” below).

When you purchase

If you choose to purchase any goods or services through the Moving Pictures Cinema Channels, we will collect transaction details including your name, details of your order, contact information you provided which will be held and used to fulfil your order, notify you of the status of your order (e.g. sending you a confirmation email); all of this information will be sent to our web servers (using encrypted HTTPS SHA-256 with RSA or better encryption).

Where you make a purchase by credit/debit card via:

  • Moving Pictures cinemas: Payment Express (or other entities providing the same service) will process your credit/debit card transaction in accordance with DSS PCI requirements (note that Moving Pictures Cinema is never in possession of your full card number and you should never provide your four-digit pin number to anyone);
  • Moving Pictures Home Cinema: Payment Express will process your payments on Moving Pictures Cinema’s behalf in accordance with DSS PCI compliance requirements.

When you express an interest in working for Moving Pictures Cinema:

If you choose to help us make cinema unforgettable by responding to a vacancy listed on our “Work for Us” page, this Privacy Policy applies to the personal information you send us during the course of the recruitment process.

When you access our website:

When you visit our website, we will collect data about your use of our website via cookies and web beacons (see point 10 below). This information helps us to ensure we can deliver the best experience possible to you. Examples of the information we collect include the pages on the website you visit, the banners and/or adverts you may click and your location such as via your IP addresses.

In addition, the following system information (“System Information”) may be collected too:

usage statistics, system logs, performance and security data, records of support requests, and aggregated data about how the Moving Picture Cinema‘s Channels are used (e.g. performance counters, access logs, metrics, associated metadata, unique identifiers for devices, technical information about the devices you use, the network, operating system and browser). This may contain limited information about your registration, where information such as email addresses or usernames appear in log records.

Surveys, Competitions, and Giveaways:

On our website, social media, blog and through survey questionnaires you may be able to participate in surveys, competitions, giveaways, and promotions. We may ask you for information such as name, email, address, your interests, preferences and feedback, and survey responses. We use the information you provide to administer competitions and giveaways and other promotions.

How we use the information we collect?

Your data will be held by us for and on our and our group companies’ behalf, and this Privacy Policy sets out how we and they will look after data that you give us or learn about you through our relationship with you when you use Moving Pictures Cinema Channels.

We may use some of the information that we hold about you to send you information about our, and our group companies’, products and services. In most circumstances, we will only do this if we have your consent, but there may be some situations where we have a legitimate interest in doing so (being a business or commercial reason that does not go unfairly against your rights). For example, if you have booked a ticket to an event which is cancelled, we would wish to contact you directly to inform you of the change and your rights to a refund.

The data you provide to us is stored in a number of external systems – such as our box office system, payment providers and Customer Relationship Management (CRM) systems. We have agreements in place with all third-party providers which ensure they meet EU data security standards.

With all this information safely stored, we will refer to it to open, administer, run and improve your account and Moving Pictures Cinema Channels, including dealing with enquiries you may have; and, we will analyse purchase history, web browsing data and lifestyle data to tailor our marketing communications, website presentation, and internet advertising to meet your preferences. For example, if you have purchased a ticket to see a film in one of our cinemas, we may wish to inform you via email that a film by the same director is available or we have a Director Q&A Event.

Description of uses, purpose with their associated lawful basis

What use? What Purpose Our Legal Reason
Fulfilling our contractual obligations to you

  • managing our relationship
  • providing guidance
  • making and manage payments made by or due to you
  • recovering money owed to us or other companies in our group
  • managing risk for us, our group and our customers
  • complying with legal and audit obligations
  • resolving complaints, queries and support requests
  • ensuring our platform and services are functioning properly
  • scanning meta data to provide you or users with feedback on the interactions you or they are about to make, or to encrypt or un-encrypt email traffic
  • managing your account and providing requested services or access
  • keeping our customer records accurate and up-to-date
  • responding to you and ensuring our relationship with you runs smoothly
  • ensuring we comply with our legal duties efficiently
We use account and System Information

  • for the performance of a contract
  • in following our legitimate interests
  • to perform legal duty
 

Support and maintenance of the Moving Pictures Cinema Channels

  • developing, testing new systems, features, ways to meet your needs studying your use of them
  • providing guidance on them
  • ensuring our platform and services are functioning properly
  • responding to and resolving requests and support requests
  • obeying our, or our group’s, legal obligations and the prevention and detection of crime
  • understanding desirability of potential products
  • developing products and pricing
  • ensuring proper functioning
  • ensuring we comply with our legal duties efficiently
We use account and System

Information

  • for the performance of a contract
  • in following our legitimate interests
Legitimate interests

  • developing, maintaining and growing our brand, goods and services
  • managing, tracking and developing our customer relationships
  • recovering money owed to us
  • managing risk for us, our group
  • complying with our, or our group’s, legal obligations and the prevention and detection of crime
  • resolving complaints, queries, requests and support requests
  • exercising our contractual rights
  • running our and our group’s businesses efficiently (e.g. customer relationship management, finance, business prospects, suppliers, planning, communications, corporate governance and audit)
  • creating anonymous, pseudonymised reports/statistics
  • developing products and pricing ensuring compliance with our legal duties efficiently
  • ensuring we manage our contractual obligations, rights and relationships efficiently
  • ensuring that we operate our group efficiently and in a legally compliant manner
  • to make sure you’re engaging with the right part of our group
We use account and System Information

  • for the performance of a contracting following of our legitimate interests
  • to perform legal duty
 

Marketing

  • developing and carrying out marketing activities
  • understanding you better through use of third parties including Social Media
 

 

  • your consent
  • your request
  • our legitimate interests
 

 

Is your personal information shared with others?

We will not share personal information with third parties except as listed here, subject always to appropriate safeguards to protect your personal information and will not pass it onto any other party without consent or valid grounds:

  1. a) our employees, our group of companies, professional advisors or prospective buyer or financier and similar professionals;
  2. b) individuals or companies performing obligations on our behalf (e.g. Box Office systems, administration of our websites);
  3. c) professional advisers performing analysis, report, project to improve goods and services we offer; and/or, to improve the Moving Pictures Cinema Channels;
  4. d) third party social media platforms (such as Facebook) to see if you are a registered user of their services and match them with information they hold about you to identify the portion of their users who share similar interests to you, to send to such other users advertising and promotions about Moving Pictures Cinema products and services in accordance with their own privacy policies; or
  5. e) to the extent necessary to comply with the law or a valid court order of a court with competent jurisdiction or comply with legal obligations.

Anonymised or pseudonymised information may be shared with business partners or sponsors for analysis, ensuring that your identity is not revealed.

Do we collect children’s data?

The Moving Pictures Cinema Channels are not intended for use by children. We understand the importance of protecting children’s information, especially online, and we do not knowingly collect or maintain information about children.

Please note that you must be over 18 years of age to register to any of the Moving Pictures Cinema channels.

Is any sensitive personal information collected?

We do not intentionally collect any sensitive personal information via the Moving Pictures Cinema Channels unless it is required to do so, for example, for recruitment purposes.

Please do not send or share information revealing your racial or ethnic origin; political opinions; religious or philosophical beliefs.

How you can update your information?

We would like you to keep your personal information up-to-date, please do so either by updating your account online or informing us. You may request a copy of your personal information (see point 14 “Controlling your Data”).

How is your information transferred and stored?

We rely on our legitimate business interests for the storage, maintenance, and processing of your personal information. To operate our group effectively we use shared systems, resources and sub-contractors so Account and System Information may be transferred to these parties, stored or processed outside the European Economic Area or the country where you or a user is located. Where we do so we will ensure that any transfer is subject to appropriate safeguards.

10) How do cookies and web beacons work?

We use cookies, web beacons and other web technologies (such as Google Analytics, Google Tag, etc. to provide you with ‘web’ facilities, to improve your user’s journey through Moving Pictures Cinema Channels or to provide a more personalised browsing experience (e.g. avoiding having to re-enter information typed in a previous page or improve the display of our websites).

The personal information collected (including via cookies) may be used:

  1. a) to carry out our obligations under the contract(s) between us (e.g. contract for the purchase of ticket(s) or Membership Agreement); and/or,
  2. b) to determine your use of the Moving Pictures Cinema Channels and your interests so we can tailor more relevant advertising or services to you; and/or,
  3. c) to improve goods and services offered by Moving Pictures Cinema; and/or,
  4. d) to improve Moving Pictures Cinema Website and/or Moving Pictures Social Media.

What is a cookie?

A “cookie” is technology that allows storage of small units of information (an ‘identifier’) in your browser while you are using the Moving Pictures Channels. Cookies are not used to determine the personal identity of anyone merely visiting the Moving Pictures Cinema Website, but they have various functions.

What cookies do we use?

The cookies used by our website perform four functions:

  1. Essential/Strictly Necessary cookies for the functioning of our websites (e.g. facilitating bookings or remembering your log-in details).
  2. Performance and design cookies to measure how many times a page has been visited, what device was used, whether a page has been visited through an advertisement or by other means. We use Google Analytics that resorts to cookies to analyse your use of our websites. Google will store, use, and evaluate the information to compile reports on the activity generated by our websites.
  3. Functionality cookies to remember your settings, which you may have selected, or assist with other functionality when you browse and use our websites. This helps us to remember what you have selected, so on your return visit, we remember your preferences.
  4. Targeting and Tracking Cookies to help us understand your interests as you browse the internet, so we can tailor and deliver to you a more personalised service in the future. This assists us in delivering relevant advertising to you during various advertising campaigns we may run from time to time through participating third-party sites.

In addition, we also use cookies on certain pages to communicate with third party data suppliers on an anonymous basis in order to extrapolate your digital behaviour. This helps us to understand and target more relevant advertising in the future. The information we receive is all aggregate and anonymous, but will include statistics such as demographics, online behaviour, product interests and lifestyle. Targeting and tracking cookies are provided via trusted third-party suppliers. For further information, please contact us (see point 17).

How do I disable cookies?

If you do not want to receive cookies from our websites, you have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not. However, please be aware that turning off ‘cookies’ in your browser, may prevent you from experiencing some of our websites’ features (e.g. making a purchase may not be possible).

What are Web Beacons?

We may occasionally advertise on third party websites. As part of our effort to track the success of our advertising campaigns, we may at times use a visitor identification technology such as “web beacons,” or “action tags,” which count visitors who have come to our websites after being exposed to a banner ad on a third-party site. We do not use this technology to access your personal information and it is only used to compile aggregated statistics about visitors to gauge the effectiveness of our ads.

By navigating on our websites, you agree that we can place cookies and web beacons on your computer or device. If you prefer not to, then you should stop using our websites, or consult your browsing settings.

11) What about Social Media?

You may wish to participate in the various blogs, forums, wikis and other social media platforms hosted by Moving Pictures Cinema (“Social Media”), for instance:

www.facebook.com/movingpicturescinemauk

https://twitter.com/MovingPixCinema

https://instagram.com/

We use Social Media mainly to facilitate our communication with you.

The Social Media pages are subject to the current terms of use of such social media platforms including their own privacy policy. Moving Pictures Cinema has no control over terms of use including privacy policy applied by any third parties; please read these terms carefully to determine their use of your personal information.

Note that we cannot be held responsible if the information you share on Social Media platforms is subsequently used, misused or otherwise appropriated by another user; and, we make no representations or warranties regarding how user data is stored or used on third-party servers.

12) What about third-party links?

We reserve the right to insert third party links into our websites or Social Media either for informational or advertisement purposes. Such insertions are not an endorsement of the content of the third-party link(s). Moving Pictures Cinema does not make any representations on behalf of the third party’s whose link(s) is inserted onto our websites or Social Media. Moving Pictures Cinema is not responsible for the privacy policy applicable to such third party’s link(s) and websites.

13) How you can help keep your information secure?

You should treat any username, passwords, membership ID and other account information that you have entered on or provided to us as confidential and keep them secure; do not disclose any of them to any third party.

If you are aware of any unauthorised use of your information, please inform us immediately. We reserve the right to disable your registration and/or account at any time should a security concern arises.

14) How can you control your information?

How long we will keep your personal information for?

We will keep your information for as long as you are a customer of ours. After you stop being a customer, we may retain your information for our legitimate interests, including maintaining records required for legal or regulatory reasons, showing that we complied with our contractual obligations, responding to any complaints or queries, and for research and statistical purposes. We will ensure its confidentiality where we do so.

Understanding the information, we hold about you

You can find out what information we hold about you by emailing us at data@MovingPicturescinema.co.uk. Please ensure that the title of your email is “data subject access request”.

Correcting information we hold about you

You have the right to question any data we hold about you if you think it is wrong or incomplete. We’d actually actively encourage you to do this to make sure what we do hold is accurate, up-to-date and relevant. Please contact us at data@MovingPicturescinema.co.uk we will then investigate them and correct them where relevant. Please ensure that the title of your email is “Correcting my information”.

Stopping us processing your information

You have the right to object to how we’re using your data, or to ask us to delete, erase or stop processing it if there’s no reason for us to use it.

Note however that:

  • there may be legal or regulatory reasons why we’re processing it,
  • we may be processing it in order to fulfill our contractual obligations.

If you want to get in contact for the reasons set out in this section, please do so at data@MovingPicturescinema.co.uk Please make sure your email is titled “Erasure of my personal data”.

Restricting the ways in which we process your information

You have the right to ask us to restrict how we’re processing your information if:

  • it is not accurate
  • it is been used unlawfully but you don’t want us to delete it
  • it is not relevant anymore, but you want to keep it as records
  • you have asked us to delete it and are waiting for us to confirm if we have a lawful reason for using it

If you want to get in contact for the reasons set out in this section, please do so at data@MovingPicturescinema.co.uk. Please make sure your email is titled “Restriction of the use of my personal data”.

15) How can you unsubscribe?

Moving Pictures Cinema gives you choices regarding the usage of your personal information. If you have registered for any related updates through our websites, and do not wish to receive future emails, you can unsubscribe at any time via the link at the bottom of all emails. You are currently required to unsubscribe from each individual subscription you have signed up to in order to stop being contacted by Moving Pictures Cinema For example, if you unsubscribe from www.MovingPicturescinema.co.uk, you may be contacted by info@movingpicturescinema.co.uk if you have agreed to communications.

Note that you may change the settings in your browser if you wish not to be part of any analysis of your user journey.

16) How can you make a complaint?

If you have any concerns or complaints with how we have processed your data, please do contact us as soon as you can at data@MovingPicturescinema.co.uk. You also have a right to complain to the Information Commissioners’ Office, the UK’s data protection regulator. You can find out more about this right here: https://ico.org.uk/concerns/

17) How can you contact us?

Moving Pictures Cinema

Moving Pictures Cinema Ltd is operated by the FMN Cinema Ltd. We’re a limited liability company registered in England and Wales (number.11487650). Our registered office is. Archer House, Britland Estate, Northbourne Rd, Eastbourne, East Sussex, BN22 8PW  ( DELETE THIS Our VAT number is GB.) You can contact us with questions relating to this policy at info@MovingPicturescinema.co.uk.

When contacting us we strongly recommend you don’t email us confidential or personal information. If you do, it’s at your own risk although the terms of this policy will apply to our use of that information. For general enquiries please contact info@movingpicturescinema.co.uk.

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose information to you.

18) Please note that we do not make any warranties

Moving Pictures Cinema does not guarantee that the transmission of personal information via the Internet is secure and such transmission is at your own risk. Once transmitted, your personal information will be stored on secure servers and payment encrypted.

19) What laws apply?

Please note that these terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. We both agree that the courts of England and Wales will have exclusive jurisdiction.