Have Questions?

Frequently Asked Questions

Where do I sign up?

You can sign up for membership at our cinema or online on our Membership page.

What details do you require?

We will require the following details;

  • Name;
  • Email;
  • Post Code
  • DOB (to receive your birthday gift)
  • Your favourite film genre?
  • Your favourite film?
  • Your Favourite actor?
How long does membership last?

Our memberships are for 12 months and you will have the choice to renew before your membership expires.

How do I get my membership card?

You will be emailed your membership number and can collect your membership card from our ticket office at any time.

How do I claim my two free tickets online?

When signed in as a member you should see the option of ‘Member Free’ to select on the ticket options, priced at £0. This will show on valid film screenings until your free ticket allocation has been used.

How do I claim my two free tickets online?

When signed in as a member you should see the option of ‘Member Free’ to select on the ticket options, priced at £0. This will show on valid film screenings until your free ticket allocation has been used.

Can I give my free membership tickets to a guest?

Yes, if you’re also attending the screening – you can share your membership free tickets as you choose.

What happens if I lose my membership card?

Please contact us to send you a new card, or request one on your next visit to the cinema.

If the website does not recognise my membership details, who do I contact?

Please use the contact us form or contact our on XXXXXXXXXXX.

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